Terms & Conditions
Customer Care:
Midnight Ramblers is run solely by myself, a nurse in her mid 20s, who pours her heart and soul into every product that is made. I love to create and bring our ideas to life. I am so excited to be sharing my creations with you and I couldn't be successful without my loyal customers, so I want to thank all of you who have supported me throughout this journey! MRH products are 100% hand made with love. Every product that I have takes time and I spend extra hours making them as perfect as I can. With that being said, there may be a few products that have a flaw or two. If you are ever disappointed with a product that you receive, please don't hesitate to contact me with your concerns! I'll will always try to accommodate you and provide you with the best service and products as possible!
Custom Orders:
All custom orders should be discussed through email or by messaging any of our social media accounts. Customs orders must be paid for up front before the products are created and proofs will be sent to make sure that your custom products are exactly what you want them to be. Custom orders do not apply to the return and exchange policy. All custom orders are final sale. Thank you for understanding!
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Additional information you may need to know: Please note that if you are choosing an SVG to go on your custom tumbler that has to be purchased, it will be included in the price of your tumbler. If you decide that you don't like it and want to choose another SVG that will need to be purchased, you are responsible for paying for the additional SVG files as it costs MRH more money to make. Thanks for your cooperation!
Payment Methods:
- Credit / Debit Cards
- PayPal
- Venmo
- Cashapp
- Cash (local pick up only)